Licensing & Disclosures

Planet Home Lending, LLC Licensing Disclosures

Planet Home Lending, LLC is licensed to originate and service mortgages in most states – use the table below to check the details for your state.

Other Approvals:

Home Mortgage Disclosure Act Notice:

The HMDA data about our residential mortgage lending are available online for review. The data show geographic distribution of loans and applications; ethnicity, race, sex, age, and income of applicants and borrowers; and information about loan approvals and denials. These data are available online at the Consumer Financial Protection Bureau's website (www.consumerfinance.gov/hmda). HMDA data for many other financial institutions are also available on this website.

For assistance in obtaining the most recent HMDA data for our institution, please contact:

Planet Home Lending, LLC
5020 Riverside Drive, Suite 300
Irving, TX 75039
Attn: Chief Compliance Officer

Fee Schedule:

View our Fee Schedule on our FAQ page >

 

Important Notice: For Homeowners Who Require any Translation Assistance or Language Access Services, please contact us at 866-882-8187.  A Translation of any communication into a language other than English is available.

Languages other than English may be utilized as a courtesy or to enhance the customer experience. Planet Home Lending, LLC. transactions, including the negotiation of terms, are only conducted in English and documentation used and issued by Planet Home Lending, LLC. will be printed in English. Planet Home Lending, LLC will not act as a translator. If you have difficulty understanding information presented in English, you may need to contact a translator.

Se pueden utilizar otros idiomas además del inglés como cortesía o para mejorar la experiencia del cliente. Las transacciones en Planet Home Lending, LLC., incluida la negociación de los términos, solo se realizan en inglés y la documentación utilizada y emitida por Planet Home Lending, LLC. se imprimirá en inglés. Planet Home Lending, LLC no actuará como traductor. Si tiene dificultades para comprender la información presentada en inglés, es posible que deba comunicarse con un traductor.

FOR NEW YORK RESIDENTS:

Planet Home Lending , LLC (“Planet”) is registered with the Superintendent of Financial Services for the State of New York. You may file complaints and obtain further information about Planet by contacting the New York State Department of Financial Services Consumer Assistance Unit at 1-800-342-3736 or by visiting the Department’s website at www.dfs.ny.gov. A list of non-profit housing counselors can be found at https://www.dfs.ny.gov/consumers/help_for_homeowners/new_york_state_non-profit_housing_counseling_agencies. You may also contact Planet for any complaints and inquiries regarding your loan at 321 Research Parkway, Suite 303, Meriden, CT 06450 or 866-882-8187.

New York City Customers:
A translation and description of commonly-used debt collection terms is available in multiple languages on the website for the NYC Department of Consumer Affairs, www.nyc.gov/dca.

Texas Mortgage Loan Customers Only:  COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TX 78705.  A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 877-276-5550.

A complaint form and instructions may be downloaded and printed from the Department’s website located at www.sml.texas.gov or obtained from the department upon request by mail at the address above, by telephone at its toll-free consumer hotline listed above, or by email at smlinfo@sml.texas.gov.  This disclosure only applies to residential mortgage loans secured by real estate located in Texas.