Your mortgage loan servicing has been transferred to Planet Home Lending, LLC (Planet), and we’re thrilled to have you here!
On this page, you’ll find easy-to-use tools and resources to manage your mortgage and support your financial journey. Let’s get started!
Ready to Register
It is not unusual for financial institutions to transfer the servicing of mortgage loans. Since your loan recently transferred to Planet, here’s what to expect:
The easiest, fastest way to get set up with Planet is to register in our customer portal so we can deliver the solutions, resources, and support you need.
Register in just three easy steps:
My loan was just transferred to Planet, what does this mean?
Will the terms of my loan change?
What happens to my escrow?
What steps should I take if my loan has been transferred to Planet?
Where can I find my new loan number?
What communications should I look for when my home loan is transferred?
How will I make payments on my loan after it has been transferred?
Will my payment due date change?
What happens if I have automatic payments set up for my loan with the previous servicer?
Should I wait for my first billing statement from Planet Home Lending to arrive before I send you my payment?
My current mortgage servicer pays my taxes and insurance from an escrow account. Will that continue after the servicing transfers?
What if I have questions or concerns about my transferred loan?
Planet is a company focused on supporting and strengthening those we serve, driven by a belief that creating a connection under a common cause is what leads to happy homeowners. You can rest easy knowing you’re cared for during the most important financial moments in life.